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We make the booking process simple. To book a bus all you need to do is fill out the reservation form on the website. Once we receive your form we will check availability and if the date, time, and bus are available we will run the credit card for the deposit and send you a confirmation email with all the reservation details. We only charge your card for the deposit if the date and time are available.
The remaining balance is due at the time of pickup.You can pay the driver with cash, check, or credit card. Checks are only accepted for weddings and business accounts.If the balance is paid with a credit card there is an additional 3% processing fee. There is no fee if the balance is paid in Cashand there is no fee for the deposit.
We understand that a lot goes into planning your special occasion and you may need to make changes to your reservation. We are happy to work with you to change any details of your reservation after booking. Because we do multi rentals each day moving your pickup/drop off time, adding extra time, etc may not always be available. If any additional time is added to your reservation it can not be removed within 30 days of your reservation. If you would like to switch buses after booking, we will need at least a 30-day notice. Within 30 days of your reservation, you will be locked in for the bus and the amount of time you booked.
We Do allow underage guests for weddings and special events - prior approval is required for underage guests during special events. We Do Not allow underage guests on rentals after 7pm. The driver retains the right to check ID's at any time. If anyone under the age of 21 is found on the bus while alcohol is aboard, the charter will end immediately with no refund and a report must be filed with the State Patrol,see Rules, Terms and Conditions.
Alcohol is allowed on the bus as long as everyone in the party is over 21 years of age. You are welcome to bring any of your favorite drinks on the bus, with the exemption of, WE DO NOT ALLOW JELLO SHOTS/GELATIN, Glass Beer Bottles, Red Wine, 5-gallon drink containers, Kegs, or Beer Bongs. If we find Jello/Gelatin on the bus there will be an additional $75 fee. If you would like to bring mixed drinks for your guest we recommend One Gallon Containers with lids. It also recommended that any cups used for mixed drinks have lids. Buses are bouncy and cups without lids, ie. red solo cups will spill if not covered. If there is excessive mixed drink spills on the bus there could be an additional $75 cleaning charge. You are allowed to bring on any coolers, keep in mind coolers take up a lot of space in the aisle. To maximize room and provide the most comfortable ride, small flexible coolers are recommended vs normal coolers. Flexible coolers give you the opportunity to put your drinks under the seats to provide more isle room. Rockin N Rollin does remind you to drink responsibly and know your limits.
Our unlimited mileage includes pick up and drop off anywhere in the Greater Omaha Area including Council Bluffs. *Due to the size of our buses, not all pick-up and drop-off locations can be accommodated.We Do Not pick up or drop off in the majority of residential neighborhoods... Once underway you can have the driver take you anywhere you would like within the City of Omaha. We don't mind driving you around and letting your group have fun on the bus but there are no restrooms and you will need to have a planned stop at least every 30mins during your rental. We do travel outside of Omaha. Any travel outside the city will have additional travel charges and must be pre-approved a week before the rental date.
Rockin N Rollin encourages you to bring your own music. Nobody knows what you like better than yourself. We do have a preloaded soundtrack with popular party bus songs. If you want to play your own music, all our sound systems have Bluetooth connections.
Your time starts at the time booked during your reservation. The driver will arrive 5 to 10 minutes early to give you a chance to load your passengers and coolers. You are more than welcome to hire the bus for additional time if it is available and it is approved by management. Buying extra time the night of is not guaranteed. If you want to add extra time it is recommended to do it before your rental date.
Safety is our number one priority.Our buses have regularly scheduled full safety and mechanical inspections. We also carry a 5 million dollar insurance policy for the State of Nebraska and Iowa. In addition, we are fully permitted within both States. Unfortunately, there are many illegal buses in Omaha. Do your due diligence before booking with any company to ensure you are getting a safe, reliable, and legal bus.
Rest assured that when you book with us you will get the most professional staff in the business. All of our drivers are fully certified and have the proper licensing. You will not see our drivers dressed in causal clothing either. Our drivers are registered chauffeurs and dress accordingly. We know when you book a reservation you want the best and that is what we provide. Our drivers will always be completely certified, courteous, respectful, and dressed professionally.
Smoking is NOT allowed on our bus. If we see you trying to be sneaky and smoking in the back of the bus we will charge a $250 fee. Vaping is at the discretion of the host.
If the driver feels the roads are unsafe to travel on, they have the right to end the trip at any time. Rockin N Rollin wants to provide the best service in the industry. If your rental has to be canceled due to weather, the deposit remains nonrefundable but can be applied to a future rental that is booked within 6 months of cancelation date. and you will have up to 6 months to rebook the bus for another available date.
If there are bodily fluids of any kind on the bus, a non-negotiable $200 fine will be charged to the card on file. See Rules, Terms and Conditions